Complaints Redress



How To Complaint

how to complaint

Before you can use our service, the company you are complaining about must first be given the opportunity to sort out the dispute. Companies have seven weeks to do this.

You can also make your complaint to us using various channels:

Lodge a complaint directly to our Online
Complaints Portal (CoP)
CoP :
Write in to Email :
Call to complaint or enquire to Consumer Hotline : 1800-18-2222
Fax in to Fax : +603-8320 9083
Walk-in or write to Communications & Multimedia
Consumer Forum of Malaysia (CFM),
Malaysian Communications
& Multimedia Commission (MCMC),
Off Persiaran Multimedia,
63000, Cyberjaya,
Selangor Darul Ehsan.
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